Our Team

Hendrik Lourens

Senior Consultant I Sydney I Email

Hendrik has extensive experience in leadership positions within the manufacturing sector as well as in consulting in mining and manufacturing. He has turned many declining businesses around by quickly shifting productivity and profitability performance. The Theory of Constraints and Complexity Theory provides him with a framework to identify and manage leverage points and to unshackle frontline employees and middle management from the prevailing best practice paradigms.  His strengths lie in improving quality and productivity and increasing leadership effectiveness. Hendrik's experience is underpinned by a Masters in Polymer Science, Honours in Chemistry, an MBA and certification in the Theory of Constraints.

Jop Havinga

Senior Consultant I Brisbane I Email

Jop Havinga has a fascination with the messy details of work-as-done and how these play out in the organisation as a whole. This from the factors that shape individual decisions, what meaning people ascribe to their environment, organisational actions, and how these affect work. Jop is currently finishing up his PhD with the Safety Science Innovation Lab at Griffith University, on coordination and teamwork process of blast crews in mining. Before that Jop has worked in human computer interaction on software and technology and has gotten his bachelor in psychology and master in human factors and media psychology at Twente University in the Netherlands

Prof. Michael Behm

Executive Consultant I USA I Email

Michael is a professor of Occupational Safety at East Carolina University in Greenville, NC, and Coordinator of the Working Commission on Safety and Health in Construction at the International Council for Research and Innovation in Building and Construction, in the Netherlands. He holds a PhD in Public Health from Oregon State University. Mike has been a Certified Safety Professional since 1995. He was a safety and health professional for 10 years with Lenox China and Saint-Gobain Corporation. Mike serves on the National Institute for Occupational Safety and Health’s Construction Sector Occupational Research and Prevention through Design (PtD) Councils. He was previously a Research Fellow at the Centre for Urban Greenery and Ecology, Singapore focusing on safe design aspects of urban greenery systems, and a Visiting Fellow at RMIT University in Melbourne, Australia. Mike’s philosophy on work is that each person has a significant role in arranging the conditions where they and their workmates can be successful.

Sue Ieraci

Executive Consultant | Sydney | Email

Sue Ieraci is a specialist Emergency Physician who spent 35 years working in public hospitals before taking up a new role in Telemedicine. As well as her clinical role, Sue has been involved in Emergency Department management as well as health system consultancy, policy-making roles and medical regulation. Over the years, she has been asked to review Emergency Departments across the country, giving advice on culture and process improvement and holding problem-solving workshops to assist colleagues in structuring and implementing positive change.

Since leaving her long-term hospital role, Sue has focussed on understanding the multiple factors that contribute to poor workplace culture, including risk aversion and blame-shifting. She sees her engagement with the principles and talent of Art of Work as a pathway to improving the complex set of factors that lead to frustration and burnout, both in Health Services and throughout the world of work.

Joanna Priestly

Senior Consultant| Perth| Email 

Joanna has a demonstrated track record in working with organisations to strengthen and enhance their EHS performance through effective leadership, change management, management system design and auditing, and a practical application of sound governance principles and practices. These well-honed skills have been successfully applied across a broad range of industries, including natural resource management, agribusiness, civil construction, industrial manufacturing, supply chain and distribution, mining, energy, health and service sectors.

Joanna has also acted as an expert witness in environmental and occupation-related health cases and has conducted capability training in Australia, Philippines, Indonesia, Malaysia and India. She is currently lecturing in the Division of Health Sciences at Curtin University and has since 2010 lectured at postgraduate and graduate-level covering: Environmental Management/Environmental Health Management, Compensation and Injury Management, Ergonomics, Occupational Diseases, Introduction to Health, Safety and Environment, Indigenous Cultures and Health, Foundations of Professional Health Practice, Health and Health Behaviours, and Inter-professional Health Education, and Imagining Health in Sociological and Cultural.

Joanna is well qualified with a Bachelor of Science, Master of Science and qualifications in auditing, project management, leadership and adult learning.