COVID-19 Critical Event Response Team
The global health crisis that businesses are currently facing is having a significant impact on the wellbeing of their people and is creating unprecedented commercial and operational uncertainty, now and into the future.
The sole reliance on traditional risk management responses will likely result in unintended decision making biases and critical multi-factorial consequences, which are often only seen with hindsight bias. Inhouse teams are not necessarily fully equipped, nor do they have the experience to support the strategic risk needs of businesses in these uncertain conditions. We can provide expert support to enable leaders to steer their organisation in the best direction in consideration of the unfolding crisis.
Art of Work can design, review and support critical risk management strategies for Coronavirus through utilising dynamic risk management solutions.
Why do you need our team?
1 - Capability
Your business needs an independent expert critical risk team that has medical, industrial, operational, human performance and organisational communication capabilities to enable best decisions being made.
Our team uniquely draws together high-level skills and experience that include chemical and biological security and warfare risk management, clinical infectious disease, organisational psychology, wellbeing and psychological safety, pathology and extensive operational workplace safety expertise.
Dr. Sue Ieraci - 30 Years experience in Emergency Medicine
Marc McLaren - 30 years experience in organisational psychology and risk
Kelvin Genn - 35 Years experience in occupational hazard management, 12 years military experience, trained in Chemical and Biological Warfare operational risk management
Sophia Newton - Medical Scientist - Pathology
Nicki Crayfourd - 30 years experience in marketing, communication and performance with the world's largest service delivery business
Dr. John Green - 35 years global experience with industrial risk management
Jason Thain - 10 years experience in mining critical risk management; 10 operational military experience
2 - Organisational Governance
The decisions that organisations make in response to the virus have broad implications and commensurate risk that derive from impacts on customers, clients, employees, contractors, shareholders, regulators and the community.
3 - Operational Resilience
Inhouse management teams are unlikely to have the skills and experience to present strategic and operational response options that have to ensure consequences of action or inaction, can be supported and calibrated appropriately. Boards will not protect their organisations simply by enacting the most “risk-averse” option presented. The key to success is the navigation of the business, based in decisions built from evidence and correctly balanced interventions.
We also appreciate that the demands organisations are facing and the difficulties that arise through key staff needing to self isolate and/or seek medical treatment and are able to provide highly qualified professionals to help fill your resourcing gaps as they arise.
4 - Critical Risk System
We are able to harness our expertise in conjunction with your leaders and internal experts to devise a robust process for understanding your critical risk exposure. The systematic Critical Risk approach takes into account an organisation’s diverse operational landscape and emerging risks and devises effective controls to reduce risk exposure and provide real-time monitoring of the selected critical controls.
Your People's Wellbeing
In these times, there will be significant challenges for the wellbeing of your people. We can deploy app-based wellbeing tools that will actively engage with your people, to help them navigate the emotional challenges they will face. As a management team, you can get wellbeing metrics that enable you to understand the wellbeing landscape across your team, and therefore where to engage and support people.
Our Wellbeing team can be used to provide coaching support for your management team, to help them successfully guide their people through this situation.
Engagement
A central tenant to the mitigation of a developing and ongoing critical risk situation is engagement for all stakeholders. We will bring to you engagement and communication tools that significantly amplify engagement. We can craft internal and external communications delivered through our platforms that are not burdened by the constraints of most organisations' internal platforms.
We can also provide a service centre with the latest information is available, supported by a helpdesk where stakeholders can enlist further information and insights.
Get in Touch
Information can be found on our website, enquiries can be made through our Coronavirus Inquiry Form, or you can email on service@artofwork.solutions or call us on (+61) 07 3051 5856.