So you want to do safety differently? When organisations start to explore how they can enable safety by managing the likelihood for success (rather than the probability for failure) a range of questions, obstacles and conditions normally come to mind:

  • Where do we to start?
  • How can management be convinced?
  • As a contractor, we also need to meet client expectations.
  • We want to do it our way.
  • We need to change, but we also need to maintain our system's accreditation.
  • We want to maintain our risk management approach.
  • There are some things we don't want to change.
  • We also want to include health and environment in the change process.
  • We have already made some changes that we want to build on.
  • We have already tried some things and they failed.

Art of Work provides a range of services and solutions that can accommodate your needs in working towards supporting your people to be successful. We can help you to explore the ideas and assumptions that underpin traditional safety and how they produce problematic side effects, and what instead could be going on in your organisation:

  • Presentations on the compelling case for change, informed by research, examples and case studies. 
  • Master classes that explore how organisations can approach safety differently. For upcoming events and topics see our events page.
  • Seminars and workshops that explain and explore specific ideas, issues and topics on how organisations can translate safety differently into practice. For upcoming events see our events page.
  • Conferences that explore ideas and showcase cutting edge practices from organisations that do safety differently. 
  • Let’s talk about safety - a semi structured conversation event that allows participants to collaboratively identify needs and opportunities for change.

In case you are already convinced and ready to start the change process, but don't really know where to start, we can offer three different services:

  • Collective Improvements - Through a series of focus group, front line employees share their insights and experiences of what work can be like. The gathered information is then analysed by a representative cross-section of the organisation to identify the key challenges they can address to make work more productive, efficient and safer.
  • Embedded Discovery - Our Embedded Discovery process is an exploration of work, carried out by Art of Work, side by side with front-line employees.  The aim of the process is to identify the assumptions and critical conditions that contribute to everyday challenges in the workplace. 
  • Safety Differently audit - Our Safety Differently audit takes a close look at your current safety management systems and practices to identify opportunities for your people to be the solution, for safety to be about creating successful outcomes, and for safety to be an opportunity to take responsibility to create a better workplace. 

The gathered information from these three processes can inform a report, proposal, strategy, action plan, business case for change, or come in any other format that will help you to engage in further conversation with your organisation.

If you are ready to jump straight in to changing the daily safety practices of your organisation, Art of Work can help you with the development, training and implementation of, for example:

  • Appreciative Investigations - An Appreciative Investigation takes a closer look at when things go right, and identifies the tools, resources and strategies people rely on to get work done, and the conditions and constraints that make work difficult.
  • Collaborative controls - The Collaborative Controls method is a fast and agile collaborative assessment of field experts’ understanding and confidence about the efficacy of current safety controls.
  • Net Promoter Score for Safety - By asking “How likely is it that you would recommend the way that safety is conducted in this organisation to a friend or relative?” organisations can track how employees think of how safety is managed in the business. The process drives organisations to do right by its employees - making it a management priority to earn the trust and engagement of employees for safety. 
  • Solution focused incident investigations - Our Solution focused incident investigation method facilitates systematic evaluation of how existing solutions contributed to an incident and identifies new ways of evaluating the situation. 
  • Restorative Justice - The Restorative Justice program provides a structured process for organisations to restore trust and collaboration following an incident.


Art of Work delivers services that are informed and supported by research. Our influences come from the work of, for example, Professor Erik Hollnagel (Safety I and II), and Professor Sidney Dekker (New View of Safety, Just Culture).