In partnership with Laing O'Rourke, Art of Work will deliver a one day Master Class on Appreciative Investigations - a systematic approach that takes organisations to the heart of how work is done.
Most organisations routinely investigate when things go wrong, but they rarely have a structured approach for investigating how and why people are successful in their work. The purpose of Appreciative Investigations is to improve organisations’ ability to proactively learn from normal work, to discover what people do to achieve successful outcomes, and to appreciate and build on strengths that are already present in the organisation.
Attendees of this one day Master Class will learn how they can improve performance (productivity, efficiency, well-being, safety) by exploring the resources, tools and strategies people rely on to achieve successful outcomes, and the conditions and constraints that help and hinder work.
Through a combination of lectures, workshops, and case studies, attendees will build an investigative tool to uncover details about work that other formal observations and auditing methods do not capture. The day will cover the following questions:
- What do you look for to understand and improve work if it isn’t deviations or unwanted behaviours?
- How can understanding work performance improve deviation management?
- How do you carry out an Appreciative Investigation in practice?
- How can the gathered information help to improve work?
Participants of the Master Class will receive a facilitator’s guide on how to design and carry out Appreciative Investigations.
This Master Class joins Daniel Hummerdal, the Director of Innovation at Art of Work, and Dr Drew Rae from the Safety Science Innovation Lab at Griffith University, who together will deliver a challenging day for anyone who is interested in implementing new ways to assess, understand and improve safety.
When: 12 August 2016, 8am-5pm
Where: Laing O'Rourke office, 100 Arthur Street, North Sydney
Price: $970 (including GST), 10% discount for SIA members. Please contact Art of Work is you wish to purchase more than 4 seats.