Knowledge from across the globe.
Visit our Academy for upcoming events.
Check out all of our upcoming events and masterclasses. Art of Work is proud to be a corporate Diamond Member of the Australian Institute of Health and Safety (AIHS). We frequently run online Master Classes in partnership with the AIHS, where AIHS members have the ability to earn CPD points from attending these events and receive a special discount.
art of work lighthouse virtual networking event
art of work lighthouse virtual networking event
There’s one thing we have all needed in 2020 - RESILIENCE!
Introducing…
RESILIMAP® CRITICAL CONTROLS
Join us for an online, live and interactive networking event and find out why traditional risk assessment tools increasingly fail to assess the effectiveness of a control measure.
Do ‘Something Different’ now to assess critical risks in your business!
Maybe, you think you have the critical controls sorted, but your business continues to experience major accidents and incidents, including fatalities.
Or, you have worked hard to develop a centralised set of critical controls across your business, only to find out - too late, that the level of compliance varies hugely between different countries/ sites.
You spend time, money and effort on investigating major incidents only to find that everyday operational practices differ from the original critical control put in place, with ‘workarounds’ and adaptations that leave the business exposed to risk.
These are the type of issues that some of our international clients have challenged us with this year and we would like to share with you, our valued Art of Work Lighthouse community, what we have been learning throughout the year.
RSVP
Join us for a lively and informative discussion and networking with safety professionals.
Topic: Resilimap® Critical Controls
Date: Monday 7th December 2020
Time: 3.30pm-5.00pm AEDT
Details on how to join the virtual event will be sent out via email.
We will be conducting the event on the Google Meet system.
resilimap® learning team facilitator program - level 3
resilimap® learning team facilitator program - level 3
level 3 - pathfinder (certified)
in partnership with the Australian Institute of Health & Safety (AIHS)
Level 3 - Pathfinder of the Resilimap® Learning Team (RLT) is an advanced program to train facilitators to take a more strategic leadership approach to incident investigation. The program engages facilitators in the use of RLT methods to replace traditional investigation techniques. Designed to deliver organisational learning with open inquiry, whilst meeting the requirements for regulatory and legal reviews, this program will help participants gain powerful outcomes for their organisations. By the end of the program, participants will be ready to submit a report for peer review and complete a competency assessment ahead of potential certification.what is a resilimap® learning team?
All too often, investigations undertaken by many organisations have become burdened with pre-conception and hindsight bias that constrains useful and insightful learning. In most people's experience, the underlying purpose of an investigation is to find error, and identify who is responsible for that error, which is often followed by a blame culture and a corrective action that is retributive. Often, investigations are insufficiently curious about work. The end result is findings that simply produce more constraint, procedures and operational burden, but do not solve the original problem or root cause.How can you combat such issues and transform investigations into learning events that engage curiosity and sustained business improvement?
A Resilimap® Learning Team is a structured appreciative inquiry method, designed to engage curiosity to facilitate team-based discovery, analysis and improvements using the Resilimap® analysis method.Resilimap® can be applied to a wide range of work scenarios, with different needs and outcomes in mind. In each scenario, Resilimap® seeks to uncover organisation conditions and constraints, demand and performance expectations, and the individual/team capability and control. The output assesses capacity, variability and performance capability and the inherent vulnerabilities. The result is insight and innovation that generates engagement and operational resilience.the program
Art of Work has partnered with the Australian Institute of Health and Safety to enable safety professionals to gain Safety Differently human performance expertise, helping them to transform investigations into learning events.
Here at Art of Work, we have developed a program to transfer the knowledge base and expertise from our human performance specialists to you!
We provide a unique opportunity for participants to undertake the facilitator program and become a certified Pathfinder, equipped to run your own Resilimap® learning teams in your organisation.
This Art of Work and AIHS LIVE and INTERACTIVE online training program is divided into 3 levels:
Resilimap® Learning Team Facilitator course: Level 1 - Explorer
Resilimap® Learning Team Facilitator course: Level 2 - Guide (Certified)
Resilimap® Learning Team Facilitator course: Level 3 - Pathfinder (Certified)
resilimap® learning team facilitator course: level 3 - pathfinder (certified)
Level 3 of the Resilimap® Learning Team Facilitator Program will be conducted as live and interactive online workshops with a maximum of 30 participants. This level will be presented as 4 sessions of 3 hours each.
Participants will have the opportunity to engage and immerse themselves in the core RLT concepts and skills.
Level 3 is the final Level of the facilitator program. The third level supports the previous two sessions, and upon completion, participants will be able to facilitate Learning Teams in a professional and engaging way, within their own organisation.
Following the RLT session, course graduates will be invited to complete a draft RLT report, which will then be reviewed and assessed by an Art of Work Resilimap® Learning Team practitioner. Nominated participants that successfully demonstrate the core capabilities will then be certified as Resilimap® Learning Team - Pathfinder Level facilitators.
certification:
Facilitators who successfully complete the respective stages of the training will receive certification from Art of Work and the Australian Institute of Health and Safety (AIHS). Certified participants can be listed on the Art of Work public domain list.
AIHS members will be awarded 20 CPD points
resilimap® learning team participants will receive:
LIVE, Online Workshop Presentations
Video recording of the virtual workshops
Access for six months to the Art of Work Enabling Resilimap® Learning Team portal. The portal contains online workshop materials and relevant case studies, change strategies, journal articles, book references, links to e-resources, and tools to collaborate with other participants beyond the online workshops.
introducing our presenters
Kelvin Genn
Kelvin Genn is Art of Work’s Managing Director. He is a strategic systems thinker with experience in Human Factors and organizational re-engineering. He developed his systems thinking approach working in the Royal Australian Air Force for 10 years. Following this, for 10 years, he led a systems and risk management program across Asia Pacific and Europe with Compass Group Plc, the world’s largest support service company with more than 750,000 employees. More recently he was working for (SKM) Sinclair Knight Merz as the Global General Manager for Safety and Wellness delivering safety for major project construction in mining, energy and infrastructure. As a Board Member for NSW Health, Kelvin worked as the NSW Health Director for Clinical Quality and Patient Safety.He has also worked with the Australian Commission on Safety and Quality in Health Care to develop the national accreditation system for all health care providers across Australia. He was responsible for shaping the state and national agendas for clinical health care safety and quality through the provision of expert advice to the NSW Health Management Board and the NSW Minister of Health. Currently, he holds board positions with the Food Safety Information Council and is also a committee member with the Safety Institute of Australia.he holds board positions with the Food Safety Information Council and is also a committee member with the Safety Institute of Australia.he holds board positions with the Food Safety Information Council and is also a committee member with the Safety Institute of Australia.
Marc McLaren
Marc is the Founder and Managing Director of Generative HSE and Art of Work forming a highly skilled and qualified team in risk management, culture development, safety leadership, and OHS system design and review. Having worked in various industries, including oil and gas, mining, processing, infrastructure, rail, construction, manufacturing, and logistics, he provides a diverse perspective and wide range of skills for the organization which are highly regarded by the company’s client base. Marc drives the strategic leadership of Generative HSE as a talented presenter, analytical thinker, executive leader, facilitator, and OHS professional with over 25 years of business management experience. He understands the intricacies of OHS and, as a result, has developed an innovative portfolio of services ranging from material risk management to process safety, OHS strategy planning, global safety culture surveying, and effective safety leadership training and coaching.registration
Registration: AUD $950*
AIHS Members Registration: AUD $855*
*All prices listed exclude GST.
Due to the online format of the interactive workshop numbers are strictly limited to 30.
register now to secure your place
hear from past participants
“I found the workshops really insightful, with practical strategies for assessing current work performance to make a step change in my workplace. The lively interaction with the facilitators and other like minded safety professionals was invaluable and fun! Would definitely sign up to more Art of Work events in the future.”
C. King
Global HSE & Sustainability Manager, Training and Competence
ABB Australia Pty Limited
stop investigating, start learning master class
stop investigating, start learning master class - au & nz
Join us for another engaging Master Class event with the master of Safety Differently,
Sidney Dekker.
stop investigating, start learning
Most companies struggle to learn meaningful lessons from their incident investigations, often ending up with recommendations for additional rules or reminders to follow the rules already in place. Research shows that it’s not so strange to get a low return from investigations: the exact circumstances of the incident will probably never repeat themselves; the investigation only focuses on the unique instance where things went wrong, not why they normally go well; and incidents and subsequent investigations tend to trigger various psychological and organizational defense mechanisms that can hamper honesty and reflection. In this Master Class, Professor Sidney Dekker and Kelvin Genn will help you start making the shift from investigating to learning. Of course you want to understand why things don’t go well, and find ways to prevent that from happening again. But your organization can actually learn much of value from things that haven’t gone wrong. 
in this master class you will:
Become familiar with the research on ‘root’ cause, counterfactual reasoning, judgemental labels for ‘human error,’ hindsight and outcome bias, linear thinking and other problems with traditional approaches to investigating.
Shift from hunting deviations to understanding performance.
Start to distinguish between investigations and learning teams.
Learn about the process of setting up a learning team, and identifying potential areas for improvement, and see examples of their implementation in various industries.
Begin to appreciate how much more your organisation can learn from the things that go well.read more about understanding human error:
read more about understanding human error:
The Safety Anarchist,
written by Professor Sidney Dekker
... organizations themselves are creating ever more internal compliance requirements. At the same time, progress on safety has slowed to a crawl. Many incident- and injury rates have flatlined. Worse, excellent safety performance on low-consequence events tends to increase the risk of fatalities and disasters. Bureaucracy and compliance now seem less about managing the safety of the workers we are responsible for, and more about managing the liability of the people they work for. We make workers do a lot that does nothing to improve their success locally. Paradoxically, such tightening of safety bureaucracy robs us of exactly the source of human insight, creativity and resilience that can tell us how success is actually created, and where the next accident may well happen.
It is time for Safety Anarchists: people who trust people more than process, who rely on horizontally coordinating experiences and innovations, who push back against petty rules and coercive compliance, and who help recover the dignity and expertise of human work.
Sidney Dekker
Sidney Dekker (PhD Ohio State University, USA, 1996) is Professor and Director of the Safety Science Innovation Lab at Griffith University in Brisbane, Australia, and Professor at the Faculty of Aerospace Engineering at Delft University in the Netherlands. Sidney has lived and worked in seven countries across four continents and won worldwide acclaim for his groundbreaking work in human factors and safety. He coined the term 'Safety Differently' in 2012, which has since turned into a global movement for change. It encourages organisations to declutter their bureaucracy and set people free to make things go well, and to offer compassion, restoration and learning when they don't. An avid pilot of planes large and small, he has been flying the Boeing 737 as an airline pilot on the side. Sidney is the bestselling author of, most recently: Foundations of Safety Science; The Safety Anarchist; The End of Heaven; Just Culture; Safety Differently; The Field Guide to Understanding 'Human Error'; Second Victim; Drift into Failure; and Patient Safety. He has directed the documentaries 'Safety Differently,' 2017; 'Just Culture,' 2018, 'The Complexity of Failure,' 2018, and 'Doing Safety Differently,' 2019. His work has over 12,200 citations and an h-index of 47. More at sidneydekker.com
Kelvin Genn
Kelvin Genn is Art of Work’s Managing Director. He is a strategic systems thinker with experience in Human Factors and organizational re-engineering. He developed his systems thinking approach working in the Royal Australian Air Force for 10 years. Following this, for 10 years, he led a systems and risk management program across Asia Pacific and Europe with Compass Group Plc, the world’s largest support service company with more than 750,000 employees. More recently he was working for (SKM) Sinclair Knight Merz as the Global General Manager for Safety and Wellness delivering safety for major project construction in mining, energy and infrastructure. As a Board Member for NSW Health, Kelvin worked as the NSW Health Director for Clinical Quality and Patient Safety.He has also worked with the Australian Commission on Safety and Quality in Health Care to develop the national accreditation system for all health care providers across Australia. He was responsible for shaping the state and national agendas for clinical health care safety and quality through the provision of expert advice to the NSW Health Management Board and the NSW Minister of Health. Currently, he holds board positions with the Food Safety Information Council and is also a committee member with the Safety Institute of Australia.he holds board positions with the Food Safety Information Council and is also a committee member with the Safety Institute of Australia.he holds board positions with the Food Safety Information Council and is also a committee member with the Safety Institute of Australia.
registration
Master Class Registration: AUD $275*
*prices exclude GST.
Due to the online format of the interactive workshop numbers are strictly limited to 30.
register now to secure your place
sidney dekker 3rd master class series - au & nz
sidney dekker 3rd master class series - au & nz
Having SOLD OUT our two previous Series, Art of Work is proud to host another 3-Part Sidney Dekker Master Class Series for the third time this year.
Participants are welcome to purchase one, two or all three master classes in the series.
Maximum of 30 participants for each Master Class- Register Now!
Today, we spend a lot of time on the work of safety and have lost sight of the safety of work. Safety Differently, embraced by multiple top tier organizations globally, offers a compelling alternative to the bureaucratisation and compliance of work. It sees people, not as a problem to control, but as a resource to harness. Safety Differently defers to expertise - not telling people what to do, but instead asking them what they need to be successful.
Safety Differently turns safety back into an ethical responsibility, instead of a mere bureaucratic accountability that supplies optimistic numbers to managers, boards and regulators. It doesn’t just want to stop things from going wrong, but discovers why things go well. Safety Differently helps you recognize and enhance the capacities in your people, your team and processes that make it so.topics:
Origins of safety clutter and bureaucratic accountability
Organizational cultures of optic compliance, resignation and cynicism
Indicators that mispredict; busting the triangle myth
Hollnagel’s ‘Work as Imagined’ versus ‘Work as Done’
Embedded discovery and micro-experimentation
Safety as the presence of positive capacities, not the absence of negative events
Safe and resilient work as freedom-in-a-frame
upon completion of this workshop you will be able to:
Explain the difference between traditional safety and Safety Differently; between Safety I and Safety II
Distinguish internal compliance requirements from regulatory demands
Appraise work-as-done and apply appropriate methods for studying it and learning from it
Select targets in your safety bureaucracy for decluttering, and for decentralising and devolving decision authority to frontline points of action
Plan micro-experiments for doing safety differently
watch the safety differently movie now:
If you want to rapidly increase your literacy in safety science, then this workshop is for you. It covers more than 100 years of safety science—ideas as well as practice—in three hours, showing you the connections and distinctions between all the major schools of thought.topics:
This workshop will take you through the science and foundations of safety as:
Rule-following activity (Taylorism)
Presence and integrity of barriers (Heinrich’s dominoes, Swiss cheese)
Individual behaviours (Heinrich again, behavioural safety)
Error-resistant and –tolerant design (Human factors, cognitive engineering)
Preventing drift into failure (Man-made disasters, system dynamics)
Creating the ‘right’ culture (Safety culture)
Presence of capacities (HRO, Safety II, Resilience engineering)
upon completion of this workshop you will be able to:
Name the major schools of thinking in safety science and identify the main figures behind them
Compare the strengths and weaknesses of various models of safety and risk
Analyse mismatches between solutions (based on a particular model) and problems in your organization
Formulate an intervention linked to chosen theoretical model.
Evaluate organisational interventions for their appropriateness defined as the match between the model chosen and the problem to be solved.
preview the foundations of safety science textbook now:
Foundations of Safety Science
This first textbook of the field takes you systematically through the ideas that have formed our understanding and safety practices today. You’ll learn why they were developed and how they interconnect. You’ll never look at your own organization’s safety the same way again, and will be much better informed in shaping it. “…a watershed in the development and recognition of safety as a science and profession” Australian Health & Safety Institute.
A restorative Just Culture focuses on learning, re-establishing trust and enhancing individual and organizational resilience in the wake of a negative occurrence. It asks who are impacted by an event, what their needs are, and whose obligation it is to meet those needs. It holds people accountable by creating conditions of psychological safety—so they can offer open and honest accounts of what happened.topics:
Brief history and background of Just Culture
Retributive and restorative justice
Backward- versus forward-looking accountability and its connections to learning, honesty and forgiveness
Second victimhood
Implementing restorative Just Culture principles
upon completion of this workshop you will be able to:
Distinguish between retributive and restorative models of Just Culture
Explain why retributive Just Culture algorithms produce neither justice nor learning
Identify impacts, needs and obligations resulting from an incident
Identify impacts, needs and obligations resulting from an incident
Describe accountability in restorative terms, including its relation to openness, honesty, forgiveness and learning
Recognize second victims and how to prioritize interventions
Prepare an outline for a restorative Just Culture in your organisation
watch the just culture movie now:
presented by:
Sidney Dekker
Sidney Dekker (PhD Ohio State University, USA, 1996) is Professor and Director of the Safety Science Innovation Lab at Griffith University in Brisbane, Australia, and Professor at the Faculty of Aerospace Engineering at Delft University in the Netherlands. Sidney has lived and worked in seven countries across four continents and won worldwide acclaim for his groundbreaking work in human factors and safety. He coined the term 'Safety Differently' in 2012, which has since turned into a global movement for change. It encourages organisations to declutter their bureaucracy and set people free to make things go well, and to offer compassion, restoration and learning when they don't. An avid pilot of planes large and small, he has been flying the Boeing 737 as an airline pilot on the side. Sidney is the bestselling author of, most recently: Foundations of Safety Science; The Safety Anarchist; The End of Heaven; Just Culture; Safety Differently; The Field Guide to Understanding 'Human Error'; Second Victim; Drift into Failure; and Patient Safety. He has directed the documentaries 'Safety Differently,' 2017; 'Just Culture,' 2018, 'The Complexity of Failure,' 2018, and 'Doing Safety Differently,' 2019. His work has over 12,200 citations and an h-index of 47. More at sidneydekker.comPresentation of themes derived from identified issues by participantsVideo recording of the sessionPresentation materialAccess for six months to a master class web portal containing workshop materials and relevant case studies, change strategies, journal articles, book references, links to e-resources, and tools to collaborate with other participants beyond the master class.
registration
full series of 3 master classes: $825*
2 master classes: $550*
1 master class: $275*
*prices exclude GST.
Maximum of 30 participants for each Master Class
register now to secure your place
hear from past participants
"Recently I participated in three Art of Work events, masterclasses by Sidney Dekker on Just Culture, Safety Differently and the Foundations of Safety Science. All three Master Classes were an excellent combination of expert knowledge, in these instances provided by Prof. Sidney Dekker, and participant contributions. Participants were able to share comments, useful information, articles and website links through the chat function provided during the workshop. What is most helpful is the possibility to review the presentation and comments for at least six months after the workshop. I will most definitely participate in another Art of Work event in the future."
LtCol drs. L. Boskeljon-Horst
Head of Occurrence Investigation and Aviation Psychologist
Royal Netherlands Air Force
"The Art of Work Safety Differently Master Class has been amazing for me personally. I have been interested in understanding more about the Safety Differently concepts and techniques that others in the industry have been trialling, however found it difficult to interpret the academic literature into practice. Art of Work have changed all that. They say one should do what gives you energy, I haven’t been this energised in years. Thanks to Kelvin and Marc."
R. O'Neill
Managing Director & Principal Consultant
Work Safety Hub
exiting from ‘zero harm’ master class - au & nz
exiting from ‘zero harm’ master class - au & nz
Join us for another engaging Master Class event with the master of Safety Differently,
Sidney Dekker.
exiting from ‘zero harm’
Companies around the world that have embraced ‘Zero Harm’ are typically facing diminishing returns from known strategies as they get closer to that target. The explicit commitment to ‘Zero’ has also started showing unintended side effects. These include numbers games and organizational cultures that don’t allow the boss to hear bad news: where ‘injuries’ are hidden, under reported or called something else. It has led to the growth of ‘risk secrecy’ in organizations who have become progressively blind to hi-potential and fatality risks in their business. These effects of course create cynicism and disbelief among workforces.
While a noble aim (and harm reduction is indeed a common goal among all kinds of safety approaches), research shows that the explicit commitment to ‘Zero Harm’ has in fact exposed companies to greater fatality risks. In this Master Class, Professor Sidney Dekker and Kelvin Genn help you plan an exit strategy from ‘Zero Harm’ for your organization or industry.
in this master class you will:
Learn about the cultural backdrop against which goals of ‘zero harm’ have arisen.
Become familiar with research into the undesirable side effects of declaring ‘zero harm’, including the unintended consequences for organisational behaviour, the emergence of risk secrecy and organisational learning disabilities, and worker cynicism.
Strategies for exiting from a reduction of negatives as the major safety direction of your organisation.
Learn how to develop trust and empowerment in your organisation so as to identify and enhance adaptive capacity on the frontline and elsewhere.
Find new ways to frame safety as a shared ethical responsibility for people across the organisation.
Be invited to co-develop alternative commitments and ‘slogans,’ in case your organisation does not want to be without those.
read more about understanding human error:
The Field Guide to Human Error Investigations,
written by Professor Sidney Dekker
The Field Guide to Understanding 'Human Error' will help you understand how to move beyond 'human error'; how to understand accidents; how to do better investigations; how to understand and improve your safety work. You will be invited to think creatively and differently about the safety issues you and your organization face. In each, you will find possibilities for a new language, for different concepts, and for new leverage points to influence your own thinking and practice, as well as that of your colleagues and organization. If you are faced with a ’human error’ problem, abandon the fallacy of a quick fix.
Sidney Dekker
Sidney Dekker (PhD Ohio State University, USA, 1996) is Professor and Director of the Safety Science Innovation Lab at Griffith University in Brisbane, Australia, and Professor at the Faculty of Aerospace Engineering at Delft University in the Netherlands. Sidney has lived and worked in seven countries across four continents and won worldwide acclaim for his groundbreaking work in human factors and safety. He coined the term 'Safety Differently' in 2012, which has since turned into a global movement for change. It encourages organisations to declutter their bureaucracy and set people free to make things go well, and to offer compassion, restoration and learning when they don't. An avid pilot of planes large and small, he has been flying the Boeing 737 as an airline pilot on the side. Sidney is the bestselling author of, most recently: Foundations of Safety Science; The Safety Anarchist; The End of Heaven; Just Culture; Safety Differently; The Field Guide to Understanding 'Human Error'; Second Victim; Drift into Failure; and Patient Safety. He has directed the documentaries 'Safety Differently,' 2017; 'Just Culture,' 2018, 'The Complexity of Failure,' 2018, and 'Doing Safety Differently,' 2019. His work has over 12,200 citations and an h-index of 47. More at sidneydekker.com
Kelvin Genn
Kelvin Genn is Art of Work’s Managing Director. He is a strategic systems thinker with experience in Human Factors and organizational re-engineering. He developed his systems thinking approach working in the Royal Australian Air Force for 10 years. Following this, for 10 years, he led a systems and risk management program across Asia Pacific and Europe with Compass Group Plc, the world’s largest support service company with more than 750,000 employees. More recently he was working for (SKM) Sinclair Knight Merz as the Global General Manager for Safety and Wellness delivering safety for major project construction in mining, energy and infrastructure. As a Board Member for NSW Health, Kelvin worked as the NSW Health Director for Clinical Quality and Patient Safety.He has also worked with the Australian Commission on Safety and Quality in Health Care to develop the national accreditation system for all health care providers across Australia. He was responsible for shaping the state and national agendas for clinical health care safety and quality through the provision of expert advice to the NSW Health Management Board and the NSW Minister of Health. Currently, he holds board positions with the Food Safety Information Council and is also a committee member with the Safety Institute of Australia.he holds board positions with the Food Safety Information Council and is also a committee member with the Safety Institute of Australia.he holds board positions with the Food Safety Information Council and is also a committee member with the Safety Institute of Australia.
registration
Master Class Registration: AUD $275*
*prices exclude GST.
Due to the online format of the interactive workshop numbers are strictly limited to 30.
register now to secure your place
the relationship factor in human performance
the relationship factor in human performance
3-level master class series
with Rosa Antonia Carrillo
Join us for this special Master Class event run by the champion of promoting safety, wellbeing and inclusion in the workplace,
Rosa Antonia Carrillo.
Rosa is a leadership and culture expert with an emphasis in environment safety and health. Her ground breaking articles on relationship centered leadership, safety culture, mindful conversations, trust and open communication have gained the attention of leaders world-wide.
Imagine your workplace filled with employees willing to fully engage in speaking up with their concerns and preventing unsafe practices. This LIVE & INTERACTIVE Master Class event reveals that the way leaders and safety professionals conduct relationships and conversations is critical to realizing these goals.
The Relationship Factor in Safety Leadership, written by Ms. Carrillo, is the basis of this class.
Participate in a challenging and innovative learning environment
Each Master Class is a live interactive video event, with Rosa and guest speakers who have implemented these tools in their organizations. We will use multiple learning approaches. These include short videos, role playing, presenting, small group discussions to problem solve and practice the skills being taught. You will apply the concepts between classes and during the small group discussions participants will share knowledge about what worked and didn’t work. Who should attend?
Both internal or external practitioners in safety and health who want to: sharpen their relational and leadership skillswant to work more effectively with peoplerenew their sense of purpose and direction as change agents and influencersexplore and strengthen their ability to listen, be present and mentor/coach others
Learn more about the upcoming Master Class from Rosa Antonia Carrillo, MSOD.
This Master Class will be presented in 3 levels:
Each Level has a maximum of 30 participants. You are welcome to purchase Levels individually, or at a discounted price for all 3 Levels
Level 1 - Explorer: Introduction to Relationship Centred Leadership and the Relationship Factor (3 x 3 hour sessions)
$595
master class description
We will focus on the importance of inclusion, belonging and the role of relationships in safety performance. Your ability to build relationships is at the core of your success as a safety professional and leader. Technical competence is just as important, but your people skills drive compliance, active engagement and ownership of safety. We will begin by learning how to build relationships to improve trust and open communication.
objectives
Practice utilizing the concepts and skills of relationship-centered safety: relationship building, mindful conversations, and engagementExamine 8 relationship centered beliefs that successful leaders use to support high performance. You will pick the right ones for you and plan how to use them in your work
Level 2 - Guide: Learning the strategies for implementation (3 x 3 hour sessions)
$595
objectives
Do social network mapping to leverage the power of organizational relationshipsIdentify and analyze incidents and accidents for a socio-technical perspectiveGet input from peers to develop and implement practical solutions to the issues you are dealing with.
Level 3 - Pathfinder: Developing the strategy to Influence others to adopt the relationship centred skills in the workplace (4 x 3 hour sessions)
$695
master class description
Today's challenges call for profound innovation across all industry sectors. Rethinking, reinventing and evolving the way we operate in our organizations requires a profound shift in how we think, engage and act. If I am frustrated with our inability to effect change, I am forced to consider that the change begins with me.
objectives:
Increase your ability to influence through presence and mindfulness
Practice the skills to create psychologically safe spaces for people to learn
Preparing participants to teach these principles and skills in the workplace
Identify ways of creating change using the relationship centred skills
master class participants will receive:
Presentation of themes derived from identified issues by participants
Video recording of the session
Presentation material
Access for six months to a master class web portal containing workshop materials and relevant case studies, change strategies, journal articles, book references, links to e-resources, and tools to collaborate with other participants beyond the master class.
presented by
Rosa Antonia Carrillo
As a dedicated champion of promoting safety, wellbeing and inclusion in the workplace, Rosa Carrillo has devoted her career to coaching, teaching and developing leaders. She has helped companies transform their safety performance for over 25 years in oil and gas, pharmaceutical, nuclear, mining, manufacturing and power generation in multiple countries.At the core of her new book, The Relationship Factor in Safety Leadership, are eight beliefs about human nature that are common to leaders who successfully communicate that the wellbeing of employees is important while getting extraordinary business results. She explains how to create and recover important stakeholder relationships by taking action based on these beliefs. Edgar H. Schein, author of Organizational Culture and Leadership and the Humble Leadership Series commented that her book should be required reading for all leaders concerned with safety.Rosa graduated from Pepperdine University with a Masters in Organisational Development. Subsequently she served as adjunct faculty at the Presidential Key Executive MBA Program for Pepperdine, and began her own practice.registration
Level 1 : AUD $595* AIHS and Lighthouse Members: AUD $535*
Level 2 : AUD $595* AIHS and Lighthouse Members: AUD $535*
Level 3 : AUD $695* AIHS and Lighthouse Members: AUD $625*
20% discount for purchasing all 3 Levels: AUD $1508* AIHS and Lighthouse Members: AUD $1357*
*Prices exclude GST.
Due to the online format of the interactive workshop numbers are strictly limited to 30.
register now to secure your seat
the costa concordia case master class
Rarely Shared Insights - you cannot afford to miss! Dispel the myth that safety is at odds with profitability and business efficiency